TERMS AND CONDITIONS OF OUR CANCELLATION POLICY FOR BOOKINGS FOR STAYS AT MARINA RUBICON

  1. BOOKING CONFIRMATION: To confirm online bookings, you will need to make a payment of 20% of the total amount payable for the selected stay. Early payment discounts or other types of discounts do not apply to this 20% payment.
  2. BOOKING CANCELLATION POLICY: You can cancel your booking up to 48 hours before arrival and receive a full refund of your booking cost, minus management fees: In order to receive a full refund of the total amount of the online booking of your stay, you must cancel your booking at least 48 hours before arrival (calculated from 12 noon on your arrival date). In any case, a management and processing fee of up to 5% of the total amount paid (€100 maximum) may be charged.
  3. BOOKING CANCELLATION: Within 48 hours prior to the arrival of the vessel. No refund will be made for online booking cancellations within 48 hours prior to the arrival of the vessel.
  1. NO SHOW / CUSTOMERS WHO BOOKED ONLINE AND FAILED TO ARRIVE ON THE SCHEDULED DAY. A berth will be reserved for you for the time period covered by the 20% payment made when the booking was made. In other words, if you have a 10-day booking and you do not arrive on the first day of your booking, the berth will be available to you on days 1 and 2, as that is the length of time covered by the 20% payment already made. After 20% of your booked stay has passed, your booking will automatically be cancelled.
  2. ARRIVAL AFTER THE ONLINE BOOKING DATE: 
  • WITH 48-HOUR NOTICE: Your online booking will be modified, if possible, or cancelled.
  • WITHOUT 48-HOUR NOTICE: You will be able to enjoy the remaining time period covered by the 20% payment made when you made your original online booking, provided that you arrive within said 20% time frame of your booking. If you arrive after the time period covered by the 20% payment made when you booked online has passed, your booking will already be cancelled.
  1. CHANGE OF DATES: If there is availability and a 48-hour notice is given, your online booking may be changed.
  1. EARLY DEPARTURE:If sailor decides to leave their berth early, they will not get a refund for the nights they have left when an advanced payment has been made.
  1. CANCELLATION DUE TO FORCE MAJEURE: An online booking may be cancelled for the following reasons of force majeure:
  • Natural disasters that are significantly important and affect the place of destination (must be classified as such by an official body, such as AEMET (the Spanish Meteorological Agency).
  • An endemic disease outbreak declared by a reliable national or international authority (such as the European Centre for Disease Prevention and Control or the World Health Organisation).
  • Legal or government travel restrictions.
  • Military actions, wars and other major conflicts.

HIGH AND LOW SEASONS AT MARINA RUBICON:

  •  High Season: from 15 June to 15 February.
  •  Low season: from 15 February to 15 June.